diamondexch
diamondexch
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This app is available for your device
diamondexch
This app is available for your device
Contact
+91 9090503459
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process. This method allows you to bypass using a password or email, providing a convenient and simplified login experience.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection to ensure a strong signal, then click on "send OTP" and wait for the verification code to be sent. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, email your updated KYC details to our customer support system to facilitate account transfer. This will help initiate the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the diamondexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be the money earned from gaming activities, and not the bonus collected. This means that users cannot withdraw bonus rewards, only their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process that typically takes 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours. This can potentially extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If you encounter any further problems, you can contact their care centre for assistance.
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